Unable to unsuspend a domain in Plesk

If you perform a Plesk upgrade, you may notice you are unable to unsuspend a domain from the Plesk control panel resulting in the following message:

Warning: The domain is still suspended for the following reason: 
Domain is temporarily suspended for backing up or restoring.

Looking at the message, it appears that a backup process is running for the domain on the Plesk server but it is not, thus making things look complicated. In such a case, unsuspend the domain on the Plesk server from shell.

SSH to the server as root and execute:

# /usr/local/psa/bin/domain -u domain.tld -status enabled

This will un-suspend/enable the domain.

Sometimes a “Segmentation fault” message appears while unsuspending the domain via SSH. It indicates that the Plesk upgrade didn’t go through successfully and there is a problem with plesk binaries. You now need to install the Plesk base packages again from Plesk –> Updates, section.

Once the update is performed, reconfigure the domain:

# /usr/local/psa/admin/sbin/websrvmng --reconfigure-vhost \

and enable it

# /usr/local/psa/bin/domain -u domain.tld -status enabled

This will un-suspend the domain and will leave you with a message “Object successfully enabled”.

This entry was posted on Saturday, April 9th, 2011 and is filed under Plesk Management. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

One Response to “Unable to unsuspend a domain in Plesk”

  1. plesk

    Thanks for sharing, I had same problem with Plesk