defer_router defer (-1): All deliveries are handled by MailScanner

You suddenly realize that the emails on your server are not working and the mail logs shows the following messages:

1MnfEt-0007pQ-Tn == xyz@abc.com R=defer_router defer (-1): All deliveries are handled by MailScanner
1MnfBw-00037y-9h == abc@xyz.com R=defer_router defer (-1): All deliveries are handled by MailScanner

This mostly happens when Mailscanner is not working properly as all deliveries are handled by MailScanner. To fix the issue, restart your mail service first i.e.

service exim restart

then, start the Mailscanner executing the following command:

/usr/mailscanner/bin/check_mailscanner

If it displays any PIDs, kill them and execute the command again. This will start your MTA and MailScanner which will make sure your emails start working again.

This entry was posted on Tuesday, September 15th, 2009 and is filed under cPanel Management. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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