Plesk Installation: Unable to install the psa-backup-manager

You see a “Unable to install the psa-backup-manager” error while installing Plesk control panel on a Linux server and it is because of the incomplete db4 packages needed for embedded database support for various applications. The complete error message looks like:

Determining the packages that need to be installed. ERROR: Unable to
install the "psa-backup-manager-9.x.x-cos5.buildxxxxxxx.00.i586"
package. Not all packages were installed.

Solution:

Check if the required db4 packages are installed by executing:

# rpm -qa | grep db4

It will list the db4 packages. If the db4-devel and db4-utils are missing from the above output, install the packages using yum

# yum install db4-utils
# yum install db4-devel

That’s it. You can start the Plesk installation once again and it will install the psa-backup-manager successfully.

This entry was posted on Sunday, July 25th, 2010 and is filed under Plesk Management. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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