Plesk Atmail open_basedir restriction: /etc/psa-webmail/atmail/ not within allowed path(s)

If you upgrade the Plesk control panel, the Atmail webmail client will display the “/etc/psa-webmail/atmail/.atmail.shadow open_basedir restriction” error message while accessing Atmail. The complete error message looks like follows:

Warning: fopen [function.fopen]: open_basedir restriction in effect.
File(/etc/psa-webmail/atmail/.atmail.shadow) is not within allowed
path(s): (/var/www/atmail:/var/log/atmail:/etc/psa:/tmp:/var/tmp)
in /var/www/atmail/libs/Atmail/Config.php on line 4

The error occurs when PHP is not allowed to access the /etc/psa-webmail/atmail/ directory due to open_basedir restriction in effect and thus any request to the /etc/psa-webmail/atmail/.atmail.shadow file is blocked by PHP.

The restriction is in place in the atmail configuration file located at /etc/httpd/conf.d/zzz_atmail_vhost.conf. To allow PHP to access the /etc/psa-webmail/atmail/ directory, open the Atmail configuration file

# nano /etc/httpd/conf.d/zzz_atmail_vhost.conf

look for the lines that state (there are 2 lines):

php_admin_value open_basedir "/var/www/atmail:/var/log/atmail:

and add the atmail directory at the end so the lines look like follows:

php_admin_value open_basedir "/var/www/atmail:/var/log/atmail:

Save the file and restart the httpd service

# service httpd restart

PHP will now be able to access the atmail directory and Atmail webmail client will work without problems.

This entry was posted on Sunday, June 17th, 2012 and is filed under Plesk Management. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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